FAQ

What is your return policy?

You can return the products within 30 days of the delivery date and receive a full refund. To initiate the return process, contact us at info@valeriosfashion.com Return shipping costs are the customer's responsibility.

What shipping options and costs do you offer?

We offer free shipping on all orders.

How long does delivery take?

Order processing takes 1–3 business days, and delivery takes 3–9 business days.

What payment methods do you accept?

We accept credit card and debit card payments, Shop Pay & Blik.

Do you offer discounts or promotional codes?

Promotional codes and discounts are occasionally available. Sign up for our newsletter to receive updates.

Is the product available?

Our website provides up-to-date information about product availability. If an item is out of stock, you can sign up to receive a notification.

How can I choose the right size?

A size guide is available on every product page to help you choose the correct size.

Are the products original and authentic?

Yes, we guarantee the authenticity and high quality of all our products.

Do you offer a warranty or a right of withdrawal?

Yes, we guarantee the quality of our products. If there are any problems, please contact us directly.

Can I track my order?

Yes, after shipment you will receive a tracking number.

How can I contact customer service?

You can write to us at info@valeriosfashion.com or call us at: +31 97010266164.

What should I do if I receive a damaged or incorrect product?

Contact us immediately at info@valeriosfashion.com We will replace the product or issue a refund.

Do you offer free shipping?

Yes, shipping is free.

What is your order cancellation policy?

Orders can be canceled or modified before shipment. Please contact us as soon as possible.

Is my payment data secure?

Yes, we use modern encryption technologies to protect your data.

Do you have a physical store?

We currently operate exclusively online and do not have a physical store.

Do you offer gift wrapping or gift cards?

We currently do not offer gift wrapping or gift cards.